COVID-19 Update: Store hours and kiosk locations may be impacted as a result of COVID-19. Check our kiosk locator for the most up-to date information.

How to Prepare Your Phone

Getting a free estimate at ecoATM kiosk is simple. Start by connecting your phone, then give the kiosk a few minutes to determine a price. To speed up your time at the kiosk and to protect your personal information, there are a few simple steps to prepare your phone for sale.

Step 1

Back up your device. This can be done on a computer or to a cloud program.

Step 2

Remove any sim/memory cards. If this is easily retractable from your brand of phone, simply pop it out before trading in. If not, proceed to the next step.

Step 3

Sign out of any accounts. This includes, but is not limited to, cloud program, social accounts, email or anything else requiring a login.

Step 4

Reset your phone. This function is found in your phone settings. Please also ensure that all your personal information is deleted from your phone.

Apple instructions: https://support.apple.com/en-gb/HT201351

Samsung instructions: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device/

For all other devices, please check with your manufacturer for the appropriate steps to take to clear your device.

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