Still Have Questions?


We’re here to answer your questions from 8am – 10pm daily. Give us a call at 0800 088 5773


Find answers to frequently asked questions from our customers.


Drop us a line and we’ll get back to you within 48 hours.

Website Terms of Use

We provide our Services to you via our Website, and your use of the Services are subject to this Agreement.

About ecoATM International Limited 

We are ecoATM International Limited (company number 11515400), a limited company registered in England and Wales (“ecoATM”, “we”, or “us”).  Our mailing address is 5A Frascati Way, Maidenhead SL6 4UY. ecoATM International Limited operate the website, we have a parent company in the United States, ecoATM, LLC (“ecoATM US”). If you have any questions or comments about the Services, please contact us at 0800 088 5773. 

About you 

To use our website, you need to be at least 16 years of age or older. 

Your Information 

Your information will be collected and used in accordance with our Privacy Policy and Cookie Policy


ecoATM takes every effort to show accurate value estimates for devices.  However, the value of devices changes often due to market fluctuations and each individual device value may vary based on its specific condition, model and carrier. The value of devices we show on the website are an estimate and in no way constitute an offer. 

Content and Conduct –Things You Should Not Do

The Services may include interactive areas or services (“Interactive Areas”), such as forums, chat rooms. message boards, online hosting or storage services, or other areas or services in which you or other users can create, post or store content, messages, materials, data, information, text, music, sound, photos, video, graphics, applications, code or other items or materials (“User Content”). You are solely responsible for your use of such Interactive Areas and use them at your own risk. You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Services any of the following:

User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, false, misleading, fraudulent or otherwise objectionable;

User Content that would constitute, encourage or provide instructions for a criminal
offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;

User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;

User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;

Unsolicited promotions, political campaigning, advertising or solicitations;

Viruses, corrupted data or other harmful, disruptive or destructive files; and
User Content that, in the sole judgment of ecoATM, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Services, or which may expose ecoATM or our users to any harm or liability of any type.

You further agree that you are solely responsible for your conduct, and you agree that you will not do any of the following in connection with the Services or our users:

Use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services or that could damage, disable,
overburden or impair the functioning of the Services in any manner;

Engage in fraudulent or dishonest activities in connection with the Services;

Stalk, intimidate, threaten, or otherwise harass or cause discomfort to other users;

Send, distribute or post spam, chain letters, or pyramid schemes;

Use any robot, spider, crawler, scraper or other automated means or interface not
provided by us to access the website or to extract data;

Reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Services;

Harvest or otherwise collect information about users, including email addresses,
without their consent; and

Use the Services for any illegal or unauthorized purpose or engage in, encourage, or promote any illegal activity, or any activity that violates this Agreement.
ecoATM takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, or for any user conduct, nor are we liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Enforcement of this section of the Agreement is solely at our discretion, and failure to enforce these terms in some instances does not constitute a waiver of our right to enforce the terms in other instances. In addition, these terms do not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain content that is prohibited by this Agreement. As a provider of interactive services, we are not liable for User Content and have no obligation to screen, edit or monitor such content. We do, however, reserve the right, and have absolute discretion, to remove, screen or edit any User Content posted or stored on the Service at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content you post or store at your sole cost and expense. Any use of the Interactive Areas or other portions of the Services in violation of the foregoing violates this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Services.

If you submit or post User Content to the Services, unless we indicate otherwise, you grant ecoATM a nonexclusive, royalty‐free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant ecoATM and our sublicensees the right to use the name that you submit in connection with such content, if they choose.

By submitting or posting User Content to the Services, you represent and warrant that: (a) such User Content is non‐confidential; (b) you own and control all of the rights to the User Content that you post or you otherwise have all necessary rights to post such User Content to the Services; (c) the User Content is accurate and not misleading or harmful in any manner; and (d) the User Content, and your use and posting thereof in connection with the Services, does not and will not violate this Agreement or any applicable law, rule or regulation.

IP, Software 

The information and materials provided through the Services, including any data, text, graphics, images, audio and video clips, logos, icons, software and links, and any intellectual property contained therein, (collectively, the “Materials”) constitute the property of ecoATM or its licensors or suppliers. You are granted a limited, non‐sublicensable license to access and use the Materials for your personal use; provided, however, that such license does not include the right to (a) use unauthorized data gathering or extraction methods, (b) access or use the Materials other than for their intended purposes, or (c) distribute, modify, transmit or publicly display the Materials without the written consent of ecoATM or its licensors or suppliers. The Materials and the selection, compilation, collection, arrangement and assembly thereof are protected by U.S. and international copyright, trademark and other laws, and you acknowledge that these rights are valid and enforceable. You acknowledge that you do not acquire any ownership rights by accessing or using the Materials.

The trademarks, logos, and service marks displayed on the Services (collectively the
“Trademarks”) are the registered and unregistered trademarks of ecoATM US and our licensors and suppliers. The Trademarks owned by ecoATM US, whether registered or unregistered, may not be used in connection with any product or service that is not ecoATM’s, in any manner that is likely to cause confusion with customers, or in any manner that disparages ecoATM. Nothing contained in the Services should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark without the express written permission of ecoATM or our licensors or suppliers. The terms “Materials” and “Trademarks” as used in this Agreement do not include third party trademarks, intellectual property, or other content or material owned by third parties and not covered under a license with ecoATM.


We may provide third party content on the Services as a service to those interested in this information. We do not control, endorse or adopt any third party Content and make no representations or warranties of any kind regarding such content, including without limitation, regarding its accuracy or completeness. You acknowledge and agree that we are not responsible or liable in any manner for any third party content and undertake no responsibility to update or review such content. You access and use such content at your own risk.

Our Services allow you to access Google Maps. Please note that when you use Google Maps, you are subject to Google’s Terms of Service (available at, as amended by Google from time to time.


This Agreement, its subject matter and their formation, are governed by English law and you can bring legal proceedings in the English courts.  If you live in Scotland you can bring legal proceedings in either the Scottish or English courts.  If you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts.  


You are granted a limited, non‐exclusive right to create a text hyperlink to our websites for noncommercial purposes, provided that such link does not portray ecoATM or any of our products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use ecoATM’s logo or other proprietary graphics to link to our websites without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any ecoATM trademark, logo or other proprietary information, including the images found on the Services, the content of any text or the layout/design of any page or form contained on the Services without our prior written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of ecoATM or any third party. 

ecoATM makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of third party websites accessible by hyperlink from our Services or of websites that link to our Services. Such sites are not under the control of ecoATM and ecoATM is not responsible for the contents of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. We provide these links to you only as a convenience, and the inclusion of a link does not imply affiliation, endorsement or adoption by ecoATM of any site or any information contained therein. You should also be aware that when you interact with these third party websites, the terms and policies of those third party websites will govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Services.

Other Important Terms

We may transfer our rights and obligations under this Agreement to another organisation. 

You may only transfer your rights or your obligations under this Agreement to another person if we agree to this in writing. 

This Agreement is between you and us. No other person shall have any rights to enforce any of its terms.  

Each of the sections of this Agreement operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under this Agreement, or if we delay in taking steps against you in respect of your breaking this Agreement, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. 

Contact Us

For additional information, please email inquiries to

Last edited date of these Terms of Use
These Terms of Use are effective as of November 8, 2018.